Let the Sync have a few minutes to “reboot” before going to your vehicle settings and resetting the time.Just push the FM radio buttons to get back to your favorite radio channel.
In some cases, you may want to do the complete “re-Pair” or “clean pairing” process again. Yes, it may seem like a lot of things to check, but the phone and the Sync system are computers.
Computers need to be powered down and reset or rebooted from time to ensure that everything is working properly.
If things are still not working, then the issue could be the phone, the phone software and or its operating system.
This may require a visit to your phone store or service provider.
Your Sync system will produce a PIN number and ask you to enter the PIN into your phone. Please be careful, do not touch both the positive and negative poles at the same time. Just a few turns of the nut should loosen the cable clamp.
Once your Sync system recognizes your phone it will begin to ask questions such as “Turn on 911 Assist? The Sync system will ask if you want to Download Phone Book, then push OK or Yes. Twist and pull the entire battery cable clamp off of the battery and keep it off for about five minutes.Once your phone has powered back up, go to the Settings on your phone to make sure the Bluetooth connection is turned on.Check your “Trusted Devices” list to see if Sync is on the list.From time to time, Bluetooth signals get scrambled and this causes system problems.Here are troubleshooting tips to help solve the most common problems. If there is a bad connection it’s not because your subscription ran out.During pairing, your Android phone may notify you that SYNC wants to access your messages and phonebook. Now, try to use the steering wheel controls to see if the system is working properly. Now reattach the battery cable clamp and retighten the nut. Start the vehicle and let it run for at least three minutes or so.